678bg Privacy Policy

Last updated: January 2026

This Privacy Policy ("Policy") describes how 678bg ("Platform", "We", "Us") collects, uses, stores, shares, and protects the personal information of players and visitors who access the 678bg platform at https://678bg.bio. By registering an account or using the 678bg platform, you agree to the data practices described in this Policy.

This Policy should be read together with the 678bg Terms & Conditions. Capitalised terms not defined here have the meanings given to them in the Terms & Conditions. If you do not agree to this Policy, you must not use the 678bg platform.

1. Information We Collect

678bg collects personal information in two ways: information you provide directly when registering and using your account, and information collected automatically when you use the platform.

Information You Provide Directly

When you register for a 678bg account, make a deposit, request a withdrawal, or contact our support team, you may provide us with the following categories of personal information:

• Identity information: full name, date of birth, and national identity card (NID) or passport number when requested for KYC verification.
• Contact information: mobile phone number and, where provided, an email address.
• Financial information: mobile wallet identifiers (e.g. bKash account number, Nagad account number, Rocket number) used to process deposits and withdrawals. 678bg does not store full payment credentials.
• Support communications: the content of messages you send to 678bg support, including any attachments you voluntarily provide.

Information Collected Automatically

When you access the 678bg platform via a web browser, our systems automatically collect certain technical and behavioural data, including:

• Device and browser data: device type, operating system, browser type and version, screen resolution, and language settings.
• Network data: IP address and, where available, approximate geographic region (country and city level only — 678bg does not collect precise GPS location data).
• Usage data: pages visited, games launched, session duration, betting and wagering activity (anonymised for platform improvement purposes), and error logs.

2. How We Use Your Information

678bg uses the personal information we collect for the following purposes. We process your data only where we have a legitimate purpose to do so:

• Account creation and management: to register your account, verify your identity, and maintain your account in good standing.
• Payment processing: to process deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, and other supported payment methods.
• Customer support: to respond to your queries, resolve disputes, and provide assistance with your account.
• Responsible gaming compliance: to monitor account activity for signs of problem gambling and to apply responsible gaming tools such as deposit limits and self-exclusion where requested or required.
• Platform improvement: to analyse aggregated, anonymised usage data in order to fix bugs, improve performance, and enhance the player experience across all device types used in Bangladesh.

3. How We Share Your Information

678bg does not sell your personal information. We share your information with third parties only in the following limited circumstances:

Payment Processors

To process your deposits and withdrawals, 678bg shares the minimum necessary transaction data with the relevant mobile financial service providers (bKash, Nagad, Rocket, Upay) and banking partners (Dutch-Bangla Bank, BRAC Bank, City Bank, Sonali Bank). These providers are bound by their own privacy policies and applicable financial regulations.

Game and Technology Providers

678bg's casino games are supplied by licensed third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive game session data (such as bet amounts and game results) as part of normal game operation. They do not receive your personal identity information unless KYC verification is conducted jointly.

Legal and Regulatory Obligations

678bg may disclose personal information to law enforcement authorities, regulators, or courts where required to do so by applicable law or a valid legal order. In such cases, 678bg will disclose only the minimum information required to comply with the legal obligation and will, where legally permissible, notify you of such disclosure.

4. Data Retention

678bg retains your personal information for as long as your account remains active and for a reasonable period thereafter to comply with applicable legal obligations, resolve disputes, and enforce our agreements. Financial transaction records are retained for a minimum period as required by applicable financial regulations.

If you close your 678bg account or submit a data deletion request, 678bg will delete or anonymise your personal data within a reasonable period, except where retention is required by law or where a pending dispute or investigation requires the data to be preserved. We will confirm the outcome of any deletion request by email.

5. Cookies and Tracking Technologies

The 678bg platform uses cookies and similar session-management technologies to deliver a functional and consistent user experience. The following types of cookies may be set when you use the platform:

• Essential cookies: required for the platform to function correctly, including keeping you logged in during your session and remembering your language preference.
• Performance cookies: used to collect anonymised information about how players use the platform (pages visited, time on site, error events) so 678bg can improve performance and fix issues.
• Functionality cookies: used to remember preferences you have set (such as language selection) so you do not need to reset them on each visit.
• 678bg does not use advertising cookies, third-party tracking pixels, or behavioural profiling cookies that track you across external websites.

You may manage or disable cookies through your browser settings. Please note that disabling essential cookies will prevent the 678bg platform from functioning correctly — in particular, you will not be able to remain logged in without session cookies.

6. Data Security

678bg implements a range of technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. These measures include:

SSL Encryption

All data transmitted between your device and the 678bg platform is encrypted using SSL (Secure Sockets Layer) technology. This applies to all platform interactions including login, account registration, deposit initiation, and withdrawal requests. The connection is secured regardless of whether you are on a mobile data connection or Wi-Fi.

Access Controls

Access to player personal data within 678bg is restricted to authorised personnel who require it to perform their role (such as customer support, payment processing, or compliance functions). All personnel with access to personal data are required to maintain its confidentiality.

7. Your Privacy Rights

As a 678bg player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the email address shown in the footer of this page:

• Right of access: you may request a copy of the personal data 678bg holds about you.
• Right of rectification: you may request that we correct inaccurate personal information held on your account.
• Right to erasure: you may request deletion of your personal data where we no longer have a legal or contractual basis to retain it. We will respond to deletion requests within a reasonable timeframe.
• Right to restrict processing: in certain circumstances you may request that we limit the way we use your personal data while a query or dispute is being resolved.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

678bg will respond to all privacy rights requests within a reasonable period. We may need to verify your identity before processing your request in order to prevent unauthorised access to another person's data.

8. Children and Minors

The 678bg platform is strictly for adults aged 21 and over. We do not knowingly collect personal information from any person under the age of 21. If 678bg discovers that personal information has been collected from a person who is under 21, that account will be immediately closed, associated funds will be handled in accordance with the Terms & Conditions, and the personal data will be deleted as soon as reasonably practicable.

If you believe a minor has registered a 678bg account, please notify us immediately using the contact details in the footer of this page. We take underage gambling seriously and will act promptly on any such report.

9. Changes to This Privacy Policy

678bg may update this Privacy Policy from time to time to reflect changes in platform functionality , applicable law, or data-handling practices. When material changes are made, we will notify registered players via their account contact details. The updated Policy will always be available on this page, with the effective date shown at the top. Continued use of the 678bg platform after the effective date of an updated Policy constitutes your acceptance of the revised terms.

10. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 678bg handles your personal data, please contact our support team using the email address displayed in the footer of this page. We aim to respond to all privacy-related communications within 48 hours Bangladesh Standard Time (BST, UTC+6). Please include your registered mobile number and a brief description of your query so we can assist you as efficiently as possible.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with applicable law. Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the competent courts or dispute resolution bodies applicable to the 678bg platform. 678bg is committed to handling all player data in a manner consistent with fair information principles and the responsible gaming standards applicable in the Bangladesh market.